Aged Care Services

 To find out if you are eligible for aged care services contact My Aged Care 1800 200 422.

  • Register Online with My Aged Care

  • Apply for an apply for an assessment online through My Aged Care.

  • The same form is used for all types of care and support – including help at home, short-term care and care in an aged care home.

  • You can track your application by logging in to your My Age Care Online Account or calling 1800 200 422.

Long-term Home Care Packages (Federally funded)

  1. Entry-level Care- Commonwealth Home Support programme – aims to help those who need a low level of support to keep living independently. This programme will transition over to the Support at Home programme 1st July 2027.
  2. Home Care Packages. There are four levels of Home Care Packages with different funding amounts (Basic support to high care needs). These Home Care Packages (4 levels of care) will transition over to the new Support at Home Programme (8 levels of care) on 1st November 2025.

Short-term Home Care Packages (Federally funded)

1. Transition Care packages after leaving a private or public hospital.

2. Restorative Care packages are designed to help reverse or slow the difficulties you are having with everyday tasks. These will transition to Support at Home programme on 1st Nov 2025.

3. Respite Care – supports you and your carer by giving you both a break for a short period of time. It can be accessed in your home, out in the community, or in aged care home.

Aged Care Homes (Residential Aged Care Homes)

An aged care home (sometimes known as a nursing home or residential aged care facility) is for older people who can no longer live at home and provide all the care and services required to meet your needs. All residential aged care homes have to meet certain care standards. This ensures that all residents receive the appropriate level of care to meet their needs.

Home Care Packages – costs and fees

End-of-Life Pathway (Federally funded)

Commences 1st November 2025.

  • The new End-of-Life Pathway will support participants who have been diagnosed with 3 months or less to live and wish to remain at home by providing an increase in the level of services available.
  • A total of $25,000 will be available per eligible participant over a 3-month period.
  • The pathway is intended to provide additional in-home aged care services that will complement services available under state and territory-based specialist palliative care schemes. Therefore, Specialist Palliative Care services can be involved without any additional costs as covered by Medicare.
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