Job Description:
- Role title: Biography Service Manager
- Role type: Permanent Part-time (16hrs/ week)
- Role grade: Health Services Manager Level 1
- Department and location: Sacred Heart Health Service – Palliative Care, St Vincent’s Hospital, Darlinghurst
- Salary: $87,813.00 – $116,824.00 (pro-rata) + super + salary packaging
About the role
- Lead and grow a meaningful Biography Service, including recruiting, training and supporting a dedicated team of volunteers.
- Partner closely with palliative care teams to coordinate patient referrals and thoughtfully match volunteers, ensuring a compassionate and seamless service.
- Oversee the quality and progress of patient biographies, ensuring accurate documentation and a high standard of delivery.
- Manage service operations including databases, reporting, monthly meetings, newsletters and stakeholder engagement.
- Drive service development and continuous improvement, collaborating with state and national networks to enhance impact and reach.
About you
- Proven experience recruiting, training and supporting volunteers, with a strong understanding of how to effectively match volunteers to client needs.
- Confident working in a collaborative, interdisciplinary environment, building strong relationships with clinical teams and stakeholders.
- Demonstrated experience in palliative care and/or supporting individuals experiencing grief and loss, with a compassionate and sensitive approach.
- Highly organised with excellent communication and interpersonal skills, able to manage multiple priorities and maintain quality outcomes.
- Strong IT proficiency (Outlook, Word, Microsoft Teams & Excel), along with a current NSW driver’s licence to support service delivery
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Why work at St Vincent’s?
- Join us on our mission to provide care to all, including the most at-risk people in our community
- Discounted access to many gyms for you and your family with Fitness Passport
- Access to discounted private health insurance with Medibank
- Access to a government salary sacrifice program. Make a proportion of your salary tax-free
- Committed to financial support for educational development, scholarship programs, paid study leave
About the hospital
In this role you will be based at St Vincent’s hospital, Darlinghurst.
- A busy inner-city hospital in a beautiful location
- Surrounded by great cafes, galleries and theatres, parks, nightlife, and nearby glorious beaches
- A place of expert clinical care for at-risk people
- Closely partnered with universities & affiliated research institutes, many of which are located on-campus
- Centres of excellence include heart & lung transplantation, bone marrow transplantation, cardiology, cancer care, AIDS/HIV, respiratory medicine, mental health, homeless health, drug & alcohol services, and correctional health
Sponsorship / work rights for Australia
Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.
Pre-employment checks
Your employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations.
Equal opportunity
We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.
As part of our commitment to reconciliation we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.
How to apply
The closing date for applications is 27 April 2026
Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with each of the things listed in the About You section of this job advert.
We will start shortlisting candidates immediately. Apply soon, as the advertisement may close early if we find a suitable applicant.
Respectfully, this role is not open to recruitment agencies.
For more information and to apply click HERE