It is up to the federal government to take care of the over 175 000 Australians who live permanently in residential aged care facilities. Currently it is the Australian Aged Care Quality Agency that has the job of accrediting, monitoring and reviewing aged care facilities.

In light of recent incidences of less than acceptable care, the Standing Committee on Health, Aged Care and Sport has commenced an Inquiry into the Quality of Care in Residential Aged Care Facilities in Australia.

The Committee Chair, Mr Trent Zimmerman MP, stated that ‘the Committee will be examining Australia’s residential aged care system, in particular, the quality of care and services provided to aged care residents. The Committee will also consider the consumer protections available for aged care residents, including those who do not have family members to help them exercise their rights.’

The terms of reference are:

  1. The incidence of all mistreatment of residents in residential aged care facilities and associated reporting and response mechanisms, including the treatment of whistle blowers;
  2. The effectiveness of the Australian Aged Care Quality Agency, the Aged Care Complaints Commission, and the Charter of Care Recipients’ Rights and Responsibilities in ensuring adequate consumer protection in residential aged care; and
  3. The adequacy of consumer protection arrangements for aged care residents who do not have family, friends or other representatives to help them exercise choice and their rights in care.

For more information or to propose a submission, click here.

Submissions are invited and will be accepted until February 8, 2018.