In May, the Australian Government announced a review of the National Aged Care Quality Regulatory Processes after major failures of care were identified. As part of these reforms, they began work on a Single Aged Care Quality Framework.

The proposed Single Aged Care Quality Framework will include a single set of quality standards that apply to all aged care services – community and residential. The aim is to have a better system in place for assessing whether providers are meeting the quality standards and to have more information on quality available to consumers to help them decide on care providers.

The draft standards will cover consumer dignity, autonomy and choice; assessment and planning; personal and clinical care; lifestyle service and supports; service environment; feedback and complaints; human resources (including staffing levels) and organisational governance.

Public consultations are currently underway and aged care residents, their families, carers and other interested people are encouraged to have their say. Submissions close on 24th July, 2017.

More information about the new draft Single Quality Framework can be found here.

The Australian Aged Care Quality Agency (AACQA) is now working on developing guidelines to support the implementation of the new quality standards and to assist organisations to comply with them. This will include information on how the standards will be measured. They are currently asking for stakeholder input to help form principles around this material.

For more information about the AACQA guidelines click here.