Coordinator Authorised Care Plan Programs (Closing Date: 14 July 2024)

Employment Type: Temporary Full Time, 38 hours per week
Position Classification: Health Mgr Lvl 2
Remuneration: $106,142 per annum  – $125,241 per annum + super and annual leave loading
Location:  State Operations Centre, Sydney Olympic Park
Closing Date: 14 July 2024


NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment.

Hear what it’s like to work for NSW Ambulance


Provide high level clinical review and administration of the NSW Ambulance Authorised Care Plan program. This position will work closely with the Manager Complex Care and Frequent user, Manager End of Life and Palliative Care, and Senior Manager Integrated Care and the Director, Medical Services.

Please refer to the Role Description and Position Conditions and General Info for further information.

Please note: This is a temporary twelve (12) month position with possible extension.

OPPORTUNITIES AVAILABLE (for eligible employees)

Besides your salary, you’ll also have access to:

  • A range of leave to support you with your needs out of work including generous paid parental leave, carers leave and more
  • Allocated Days Off (ADO) – once a month take a paid day off (eligible full-time employees)
  • Additional Public Holiday
  • Opportunities for extra tax savings through salary packaging
  • Novated leasing – lease a car and pay for all running costs out of your pre-taxed salary (eligible fulltime employees)
  • Extensive staff support programs available to all staff and families – free confidential and professional assistance for staff and their families
  • Fitness passport, and medic-fit gyms at most locations – discounted gym membership that both you and your family can enjoy (eligible employees)
  • Health coaching service available to all staff providing individualised support
  • Discounted private health insurance
  • Career development and growth opportunities


To be successful in this role, you will require the following experience and attributes:

  • Demonstrated background and knowledge in clinical practice for the provision of a high standard of out of-hospital care, including sound understanding of the principles of principles of end of life, palliative care and the management of complex medical conditions.
  • Demonstrated ability to learn and incorporate legislative requirements, organisational policy and procedures.
  • Advanced computing skills including the use of inReach, Content Manager, Kiteworks, Microsoft Office and providing high level system administration.
  • High level interpersonal skills, to enable effective communication with diverse groups of people, including vulnerable cohorts, demonstrating a customer focus whilst working independently and as part of a team.
  • A sound understanding of the requirement to engage with stakeholders from vulnerable populations and design program initiatives to address priority areas
  • Demonstrated ability to liaise/communicate with members of the public about the Authorised Care Plan Program.





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